Terms and Conditions

Welcome to WashMe Property ("Company," "we," "us," or "our"). These Terms and Conditions govern your use of our website (washmeproperty.ca) and our exterior cleaning services (the "Services"). By accessing or using our website or Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Services Provided

WashMe Property provides exterior cleaning services, including but not limited to:

  • House siding and exterior washing
  • Roof cleaning
  • Gutter cleaning
  • Driveway and walkway power washing

We use proprietary, garden-friendly cleaning solutions and adhere to industry best practices to maintain the safety and longevity of your property.

2. Booking & Payments

  • Services can be booked online, by phone, or via email.
  • Payment is due upon completion of services unless otherwise agreed.
  • We accept [list accepted payment methods, e.g., cash, credit card, e-transfer].
  • Deposits may be required for certain services, and failure to pay may result in cancellation.

3. Cancellation & Rescheduling

  • Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
  • We reserve the right to reschedule services due to unsafe weather conditions or unforeseen circumstances.

4. Service Limitations

  • While we take every precaution to protect your property, we are not responsible for pre-existing damage or deterioration.
  • Customers must disclose any fragile surfaces or known vulnerabilities before service.
  • We do not guarantee the removal of permanent stains or deep-set discoloration.

5. Liability Disclaimer

  • WashMe Property is not liable for indirect, incidental, or consequential damages arising from our services.
  • We carry appropriate insurance, but customers are responsible for notifying us of any issues within 24 hours of service completion.

6. Customer Responsibilities

  • Ensure clear access to the work area, including removing vehicles, furniture, and obstacles.
  • Provide access to water supply and any required electrical outlets.
  • Secure pets and inform us of any special considerations before service.

7. Privacy Policy

Your personal information, including contact details, is used solely for service scheduling and communication. We do not share or sell your data. Please see our Privacy Policy for more details.

8. Changes to Terms

We may update these Terms periodically. Continued use of our services implies acceptance of any changes.

9. Contact Information

For any questions, please contact us:

WashMe Property

12835 Lilley Dr, Maple Ridge, BC V2W 1C9, Canada

service@washmeproperty.ca

📞+1 604-446-9274